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Incorrect Reward Amount

Incorrect Reward Amount

If you have received a reward but question the accuracy of the reward amount, the calculation is as follows:

Amount x Reward % / PLU value

  • Fiat amount: The value of the transaction, i.e., the amount paid.
  • Reward %: Your account's reward rate at the time of the reward creation.
  • PLU value: The value of the PLU token at the time of the transaction authorisation.

If you suspect any discrepancies, please contact our Support Team, and we will review the calculation for you.

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