What Is Sleep Mode?
Accounts in Sleep Mode
Why is My Account in Sleep Mode?
Your account might be in sleep mode if it’s categorised as a Standard account without an official subscription plan (Starter, Everyday, and Premium) and has shown a lack of recent activity. This measure is in accordance with Clause 11.1, which mandates our company to take proactive steps against potential money laundering and fraudulent activity. While this may be inconvenient for some users, adhering to these regulations is essential for safeguarding our platform and community.
Options for Accounts in Sleep Mode
If your account is in sleep mode, you have two options:
- Upgrade to a Paid Plan: Gain full access to your account by upgrading to a paid subscription plan. This allows you to view balances, make transactions, and enjoy perks and rewards. To upgrade your plan, CLICK HERE
- Close Your Account: Alternatively, you can choose to close your account. Any funds held in your account will be returned to you. Please note that closing your account will result in forfeiting any earned PLU rewards. To begin closing your account, CLICK HERE.
Subscription Requirement
To reactivate your Plutus account and get the most out of the benefits we offer, you must subscribe to a paid plan. This is necessary to continue using Plutus services and accessing your funds.
