GDPR And Verification Requests

At Plutus, we take privacy and security very seriously. In order to protect our users from fraud and ensure the security of their accounts, we and our support team reserve the right to ask for verification of their identity. Furthermore, under GDPR regulations, we are required to verify the identity of our users before we can provide them with access to our services. This helps to protect the personal information of our users from unauthorised access and ensures that only authorised individuals have access to their accounts.

We understand that privacy is a fundamental right, and we are committed to protecting the privacy of our users while also complying with the law. By asking for verification, we are fulfilling our legal obligations and taking the necessary steps to safeguard the personal information of our users. At Plutus, we strive to maintain the highest standards of security and privacy to ensure that our users can trust us with their sensitive information.

If a support agent is asking you to verify yourself, it's important that you answer them so we can identify you as the user and help protect you. If you do not verify yourself, when requested - we will be limited in the information we will be able to provide about your account and will be unable to carry out our duty to protect you as a user on our platform.

To learn more about our stance on Privacy, please see our Privacy Policy